The Company
The GERSTEL Difference starts with 5 simple steps:
- We get to know you.
- We take time to understand your needs.
- We tailor a solution specifically for you and your success.
- We assist you all the way through the buying process.
- We support you and your GERSTEL instruments for life.
Our proven process has been the key to success for countless GERSTEL customers. We’ve helped them overcome their critical analytical challenges, ensuring their success. We don’t just sell products, we provide solutions that work.
The 3 Uniques
GERSTEL is not just another provider of automated sample preparation and introduction solutions. We’re committed to developing and producing comprehensive, highly efficient, and unique solutions. Our advanced technology has proven to be indispensable in laboratories across various fields, handling a wide range of applications. We’re not just a solution, we’re a game-changer.
Our analytical instrumentation enables analysts to achieve ultralow detection levels in complex matrices with unparalleled preparative capability. GERSTEL instrumentation and its software integration offer dramatically increased sample throughput, solutions to complex sample preparation challenges, and the ability to analyze a wide range of sample types. GERSTEL’s automated solutions for sample preparation and introduction are ideally coupled with Agilent, SCIEX, LECO, ThermoFisher, Shimadzu, and Syft GC-MS platforms.
 GERSTEL’s mission is to help make life better and safer for current and future generations.
Cultivating close relationships with our customers enables us to understand their needs and provide solutions with your success in mind. Our comprehensive automated offerings aim to improve your productivity while increasing the reproducibility and accuracy of your results. GERSTEL’s philosophy of modular design with a single platform approach allows you to build a system incorporating as many techniques as you need, with the ability to expand your capabilities in the future. Whenever you need a solution to address your critical analytical challenges, you can trust GERSTEL to provide an end-to-end automation solution that ensures your success.
You can expect first-class service every step of the way! At GERSTEL, a qualified support professional is available to speak to you directly, either by phone or email. Our highly trained staff of technical and service experts provides a complete range of technical guidance and support to ensure your success.
Our service engineers provide comprehensive post-installation training, ensuring you and your staff are proficient in system operation. GERSTEL also has a team of unmatched application scientists who can provide you with critical information about how to approach your analyses or solve your sample preparation challenges.
Along with our in-depth training courses conducted either on your site or at our well-equipped laboratory in our Baltimore facility, GERSTEL offers on-demand operational and maintenance videos on our website. For ease of ordering, our online store provides certified consumables, spare parts, accessories, and additional videos and training materials free of charge. With over 50 years of experience, our promise stands to develop trust and support you for life; that’s the GERSTEL difference.