The GERSTEL Difference starts with 5 simple steps:
We get to know you.
We take time to understand your needs.
We tailor a solution specifically for you and your success.
We assist you all the way through the buying process.
We support you and your GERSTEL instruments for life.
This proven process has helped thousands of GERSTEL customers ensure success for all of their critical analytical challenges. We take the time to gauge what your laboratory needs are and will not sell you a product unless we believe it is the right solution for the job.
The 3 Uniques
GERSTEL is committed to developing and producing comprehensive, highly efficient and unique solutions for automated sample preparation and sample introduction for GC/MS and LC/MS. GERSTEL’s advanced technology has proved to be indispensable in laboratories in many fields of science and industry for a wide range of applications including food, flavor, food safety, pharmaceuticals, consumer products, metabolomics, forensic toxicology, material emissions and environmental analysis.
Our analytical instrumentation enables analysts to achieve ultralow detection levels in complex matrices with unparalleled preparative capability. GERSTEL instrumentation, along with its software integration, offers dramatically increased sample throughput, solutions to difficult sample preparation challenges and the ability to analyze a wide range of sample types. GERSTEL’s automated solutions for sample preparation and introduction are ideally coupled with Agilent, SCIEX, LECO, ThermoFisher, Shimadzu, and Syft GC/MS platforms.
GERSTEL’s mission is to help our customers, partners and employees have fulfilling and successful careers. We pride ourselves in offering the best possible solutions and services tailored to your specific needs.
Cultivating close relationships with our customers enables us to understand their needs and provide solutions with your success in mind. Our comprehensive automated offerings are aimed at improving your productivity while increasing the reproducibility and accuracy of your results. GERSTEL’s philosophy of modular design with a single platform approach allows you to build a system incorporating as many techniques as you need with the ability to expand your capabilities in the future. Whenever you need a solution to address your critical analytical challenges, you can trust GERSTEL to provide you with an end-to-end automation solution that ensures your success.
You can expect first class service every step of the way! At GERSTEL, a qualified support professional is available to speak to you directly, either by phone or email. Our highly trained staff of technical and service experts provide a complete range of technical guidance and support to ensure your success.
Our service engineers provide comprehensive training post-installation ensuring you and your staff are proficient in system operation. GERSTEL also has a team of unmatched application scientists to provide you with critical information about how to approach your analyses or solve your sample preparation challenges.
Along with our in-depth training courses conducted either on your site or at our well-equipped laboratory in our Linthicum facility, GERSTEL offers on-demand operational and maintenance videos on our website. For ease of ordering, our on-line store provides certified consumables, spare parts, accessories, as well as additional videos and training materials free of charge. With over 50 years of experience, our promise stands to develop trust and support you for life, that’s the GERSTEL difference.