Gerstel: Intelligent Automation for GC/MS and LC.MS

Privacy Policy

GERSTEL, INC.

PRIVACY AND SECURITY POLICY

GERSTEL, Inc. ("GERSTEL") respects your privacy, recognizes your need for appropriate protection and management of your personal identifiable information that you share with us, and is committed to protecting it. GERSTEL has established this Privacy and Security Policy to inform you of our policies and practices regarding how we collect information from you, how we use and disclose it, and your rights with respect to such information. This Privacy and Security Policy is incorporated into and is subject to GERSTEL’s Terms of Service located at www.gerstelus.com/termsofservice.

Collection of personal identifiable information

Personal identifiable information is information that may be used to identify you as an individual, including, without limitation, your first and last name, your physical or other address, your telephone number, your electronic mail address, your credit card number and other similar information. When you visit our websites located at www.gerstelus.com and webstore.gerstelus.com and any co-branded or successor site (the "Website"), GERSTEL may ask you for and collect personal identifiable information from you to provide certain products and services to you; to communicate with you; to provide customer service and support to you; to send promotional e-mails and information about our company; and for internal marketing and promotional purposes. For example, we may request personal identifiable information from you when you request information concerning our products and/or services. Please note that any personal identifiable information of any third party posted at your direction onto the Website or otherwise voluntarily disclosed online is not considered your personal identifiable information and is subject to the terms and conditions set forth in GERSTEL’s Terms of Service.

GERSTEL may collect personal identifiable information about you whenever you interact with us including, but not limited to, the following:

(i) information we collect from you from applications, registrations and other forms;

(ii) information about your transactions with us, our business partners and our suppliers;

(iii) information we collect from a consumer reporting agency; and

(iv) information we receive from our server logs from your browser, including your IP address, cookie information and the page you requested.

Disclosure and sharing of personal identifiable information

GERSTEL will not distribute, sell, rent or otherwise disclose your personal identifiable information to any third party except as follows:

(i) to business partners, suppliers and other third parties that help us to provide certain products and services to you and to process payments;

(ii) in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with GERSTEL's rights or property, or anyone else that could be harmed by such activities;

(iii) in special circumstances, such as the sale or potential sale of GERSTEL or its assets or the bankruptcy of GERSTEL;

(iv) when we believe in good faith that it is required or permitted by law; and

(v) when you have consented to such disclosure.

Opting out and other rights

To keep you in control of your personal identifiable information and the communications directed to you, we allow you to edit your marketing preferences and/or to opt out of receiving communications from GERSTEL. We provide you with the opportunity to access, review and correct your personal identifiable information. You may contact us regarding any inquiry or request concerning such rights by sending an email to customerservice@gerstelus.com. GERSTEL reserves the right to send you certain communications relating to this Website that are considered part of your account, such as notifying you of changes to the Website and customer service purposes, without offering you the opportunity to opt out of receiving them.

Children’s privacy (individuals under 13 years of age)

GERSTEL is committed to protecting the privacy of children and encourages parents and guardians to take an active role in their child’s online activities and interests. You must be at least 13 years of age to use this Website. GERSTEL does not knowingly collect, use or disclose personal identifiable information about visitors to our Website who are under 13 years of age.

Use of cookies

Cookies are data text files that a website transfers to a visitor's computer for record-keeping purposes. Cookies allow website operators like GERSTEL to facilitate and customize your visit by saving your preferences while tracking information about your visit to a website. We use the data collected by cookies to retrieve certain information previously provided by you and to help us provide our visitors with a better experience at our Website. Many improvements and updates to the Website are based on the data collected by cookies. Information that we track with cookies includes, without limitation, the total number of visitors and pages viewed and which areas of our Website you visited. Although most browsers are initially set up to accept cookies, you can reset your browser preferences to indicate when a cookie is being sent or to refuse all cookies. However, note that if you refuse cookies, you may have difficulty accessing cookie-enabled services available at our Website.

Links to other sites

Visitors to our Website should be aware that when they are on the Website, they could be directed to other websites that are beyond our control. There may be, from time to time, several links to other websites from the pages on our Website that take you outside our service. Many of these other websites may send their own cookies to users, collect data, or solicit personal information. GERSTEL has no control over these websites or how they collect, distribute or otherwise use any personal information, and we do not guaranty the security of any information that you may disclose. GERSTEL is not responsible or liable for the policies, actions or content of such websites. These websites are linked only for your convenience and you access them at your own risk. We encourage you to review the terms of service and privacy policies available at these other web sites.

Security

GERSTEL takes great care in providing secure transmission of your information over the Internet. Even though we strive to protect your personal identifiable information, no data transmission over the Internet can be guaranteed to be 100% secure. GERSTEL cannot ensure and does not warrant the security of any information that you transmit to us, which you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. GERSTEL uses encryption and security software to secure all sensitive information, including without limitation, any credit card number, which is transmitted to us over the Internet. Credit card numbers are used for processing payments and for no other purposes.

To access and use certain online services on the Website, we may require you to select a unique user name and password. We encourage you to protect against unauthorized access to your password and computer. To further prevent such unauthorized access, you should signoff when you have finished accessing or using the Website or using your computer.

Changes to this policy

GERSTEL reserves the right, at any time and from time to time, to change or modify the privacy and security practices that are described herein. GERSTEL reserves the right to make the revised or changed Privacy and Security Policy effective for information we already have about you, as well as any information we receive in the future.

Contacting us

If you have comments or questions about our Privacy and Security Policy, please contact us by sending an email to customerservice@gerstelus.com.

Your acceptance of these terms

By using this Website, you acknowledge and agree to the terms and conditions of this Privacy and Security Policy. If you do not agree to these terms, please do not use this Website. Effective Date: June 1, 2013.