FAQs: Introduction
In late 2024, GERSTEL joined a broader laboratory automation group, originally known as Advanced Automation Technologies (AAT). In early 2026, the group introduced the name Velaris, unifying its brands under one cohesive identity.
This FAQ explains who Velaris is, how it relates to GERSTEL, and what customers can expect moving forward.
Who is Velaris?
Velaris is the global group uniting established laboratory instrumentation companies, including GERSTEL, under one shared identity.
The name Velaris is derived from the Latin word velox, meaning speed and precision, combined with a suffix that suggests connection and belonging. Together, it reflects a commitment to high-performance laboratory solutions and scientific excellence.
It was created to unify companies operating under shared ownership while allowing each brand to remain independent and focus on its technical expertise.
Which brands are under Velaris?
Velaris includes the following brands across its laboratory automation portfolio:
- Skalar
- Trace
- GERSTEL
- LCTech
- PromoChrom
- EST Analytical
- Markes International, including its sub-brand, SepSolve Analytical
Each brand has built its reputation on deep application knowledge and technical authority, and that commitment remains unchanged. We have united the best-in-class analytical brands to serve you better, without altering how you buy, who you contact, or the expertise you rely on.
As part of the Velaris Promise, you will continue to receive the specialized expertise you trust, now with improved coordination, greater stability, and long-term confidence.
Are GERSTEL and Markes International now under the same ownership?
Yes, in January 2026, Velaris announced its acquisition of Markes International.
GERSTEL and Markes International are both part of Velaris, which allows for closer collaboration across complementary technologies and application areas. GERSTEL looks forward to working more collaboratively with Markes and exploring how this alignment under Velaris can further support our customers’ evolving analytical needs.
Is GERSTEL changing its name?
No. GERSTEL remains GERSTEL, now operating as a Velaris brand.
We’re proud of GERSTEL’s legacy, expertise, and strong relationships with our customers, which remain central to who we are. Operating within a broader group of like-minded companies allows us to build on that foundation while sharing a commitment to innovation, collaboration, and long-term growth.
Are GERSTEL products changing?
No. All GERSTEL products and technologies remain unchanged.
Product names, specifications, quality standards, and manufacturing processes remain unchanged. Technical expertise and application support remain fully dedicated to GERSTEL customers.
Will my GERSTEL vendor relationship or primary contacts change?
No. You will continue to:
- Work with the same experts
- Purchase the same brands
- Receive the same application focus
- Trust the same technical recommendations
GERSTEL remains dedicated to you, our customer, and your specific applications.
How does Velaris enhance service and support?
As part of Velaris, customers benefit from a coordinated global service network and a shared commitment to a Higher Standard of Service Excellence.
Under one service umbrella, you gain:
Global Reach
- Coordinated global support network
- Local service presence
- Standardized service quality across regions
- Faster access to specialists, technical experts, and engineers
Accessibility
- Phone and email support across time zones
- Rapid local response
- Centralized ticket management for faster resolution
Simplified Experience
- One coordinated service team
- Faster expert troubleshooting
- Reduced downtime
Proactive Support
- Preventive maintenance programs
- Remote diagnostic capabilities
- Shared technical knowledge across brands
- Faster problem-solving
Consistency You Can Count On
- Unified service standards
- Shared training programs
- Cross-brand technical and engineering expertise
- Measurable service performance metrics
For customers, this results in greater uptime, quicker responses, less complexity, and increased confidence.
One Team. One Standard. One Service Experience.
What does Velaris mean for GERSTEL customers and partners?
Stronger Behind the Scenes = Enhanced Confidence for You
Being part of Velaris provides:
- Long-term financial strength
- Investment in future technologies
- Operational excellence and supply chain resilience
- Global infrastructure and scale
- Commitment to continuous improvement
For you, this means increased confidence. GERSTEL will now benefit from expanded resources, broader capabilities, and increased support – strengthening what already works well and preparing for what the future brings.
Best-in-Class Brands Working Better Together
Each brand maintains its specialization, and collaboration across the group creates powerful advantages:
- Shared insights
- Integrated thinking across sample preparation, automation, detection, and analysis
- Cross-brand innovation inspired by your real analytical challenges
- More relevant product development
- Coordinated solutions across applications
Conclusion
GERSTEL remains your trusted partner in automated sample preparation, now backed by strengthened global coordination, long-term stability, and a unified commitment to service excellence.
To learn more about Velaris, visit www.velaris.com.